What we do

Four things, done properly.


Fractional CIO and CISO leadership, ERP and business systems, and AI adoption. Done by people who have carried the pager and signed the invoices.

Leadership and delivery, one team


Most companies our size do not need a full-time CIO. They need someone accountable for the technology plan, and a team that can actually deliver it. We are both.

That matters most at the handoff. A recommendation that nobody owns is where technology programs go to die, so we do not produce one. We set the plan, then we staff it and run it.

Leadership

Fractional CIO

Ongoing, scaled to the days you need.

We own the technology roadmap, the budget, and the vendor relationships. We sit in your leadership meetings, set the plan for the next 12 to 24 months, and then run it.

A named leader shows up to the same meetings your CFO and COO attend, with the same accountability. When the plan needs a team behind it, the team is already ours, so nothing waits on a new procurement cycle.

  • Technology assessment and roadmap
  • Budget, contracts, and vendor management
  • Team structure and hiring support
  • Board and lender reporting on technology
  • Application and infrastructure rationalization
  • Integration and diligence support on acquisitions
Leadership

Fractional CISO

Ongoing, scaled to the days you need.

Security leadership for companies facing customer security reviews, cyber insurance renewals, or a first audit. We get you to a defensible position and keep you there.

Most middle market security problems are not exotic. They are unowned. We take the ownership, close the gaps in priority order, and give you something you can put in front of a customer, an underwriter, or an auditor without flinching.

  • Risk assessment and remediation plan
  • Policies, access control, and training
  • SOC 2, HIPAA, and customer questionnaires
  • Incident response planning and tabletop exercises
  • Cyber insurance and renewal support
  • Vendor and third party risk review
Delivery

ERP and business systems

Project based, with a named team and a date.

Selection, implementation, and cleanup across ERP and the systems around it. Our implementation teams include accountants who will live in the system after go live, so the chart of accounts and the close are designed in from day one.

We also take on rescue work. A stalled implementation is usually a scope and ownership problem wearing a software costume, and it is fixable without starting over.

  • System selection and build versus buy
  • Implementation, data migration, and integrations
  • Rescue work on stalled or failed projects
  • Reporting and dashboards that finance trusts
  • Chart of accounts and close process design
  • Post go live support and optimization
Delivery

AI and automation

Project based, with a named team and a date.

We find the few places where AI saves real hours in your business, build them, and measure the result. Pilots that never leave the pilot stage are not worth paying for.

That starts with your data and your permissions, not with a model. Most of the work in a durable AI deployment is making the inputs trustworthy and deciding who is allowed to see what.

  • Use case review and prioritization
  • Build, integrate, and deploy
  • Data readiness, access, and governance
  • Adoption, training, and hours saved
  • Document and back office automation
  • Policy and acceptable use guardrails

What we are not


We are not a managed service provider, so we do not make money on your help desk tickets or your hardware. We are not a staffing agency, so you are not managing our people for us. And we are not a large consulting firm, so the person who scoped the work is the person who shows up to do it.

See how that compares →

Not sure which one you need?


That is normal, and it is usually the assessment. Tell us what is going wrong and we will tell you which of these four actually fixes it — including when the answer is none of them.

info@brightbaltech.com